How to Handle a Difficult Employee – Part 1

difficultemployees

Every workplace has them. When I say “difficult coworker,” I bet a person immediately comes to mind. (If not… that difficult person may be you!) In this two part blog series, I will discuss different strategies for both employees and managers to handle toxic, negative, and irritable people. Next month, I’ll focus on managing a difficult people, but what if you are on the same level? Here are some strategies for dealing with an unpleasant co-worker:

  1. Manage your reaction. More than likely, you are not going to be able to change this person’s behavior, but you can control your own. A calm response, a pleasant disposition, an awareness of your thoughts and a peaceful attitude will neutralize an emotional, negative or mean actions by a coworker. You can easily take away their power by counteracting it with kindness.
  2. Establish boundaries. Negative thinkers, complainers and reactive people are usually determined to drag you down too. Be proactive, find healthy ways to keep your distance, like changing your lunch hour to avoid long interactions. Or set boundaries of what you will and will not discuss with that person, and clearly and kindly letting them know if the topic comes up.
  3. Be empathetic. Even if you disagree with the behavior of a co-worker, you are less likely to lose your cool if you try to imagine where they are coming from. They may have a difficult family situation, a traumatic past, or a current health problem that is producing stress. Understanding will help you be kind when kindness does not seem merited.

These are just a few of the ways you can make your work with a difficult person more manageable. In my role as an Executive Success Coach, I can train you and your employees to foster a great environment in your workplace. Email me to get started, [email protected]